Custom Process

Become a part of the custom process!  
It's an experience where you collaborate with Yuliya to create your bespoke piece of jewellery.
Either we are adjusting elements of an existing piece from our collection, changing size or shape of the gemstone or creating a completely new design just for you, you get to be a part of each step and decision.
Each order is designed and hand crafted with great care in our Toronto studio, from first sketches to the final product. Each stone we choose is ethically sourced and is different from one another making each piece unique to it's wearer.
Please allow 4-8 weeks plus the shipping time (if applicable) for turnaround.
If you have a specific deadline contact us at, we'd love to work with you.
NOTE: Custom orders deadline for 2019 is November 11.
1. Get In Touch
Please email us at to inquire about creating a piece or to get a quote. 
2. Book Your Appointment
We work with clients one on one at our Toronto studio if you are local, or via email and phone if you are not able to meet at our studio. You can schedule your preliminary consultation in the Appointments and choose an option suitable to your needs. 
3. Deposit
To proceed with the final renderings and/or stone sourcing, we require a minimum of non-refundable $200 deposit. Once the desired stones were selected another payment for full cost of the stone is required. The remaining balance is due once the piece is complete.
If the design is very clear and you are customizing your piece based on the existing inventory, we'll require 50% of non-refundable deposit to proceed.
4. Production
A lot of pieces are one of a kind and each one is hand carved or fabricated (sometimes both) to fit the curves of unique stones and specifications of the design. In some occasions we use CAD rendering program to help create an exact 3D model of your piece. In this case we'd send you renderings for approval and then print the wax version. After the wax models are carved or printed they are cast in metal, cleaned, set and finalized. In this stage the process takes about 2.5-4 weeks. We include appraisals from certified gemologist on pieces over $2000 CND. We will be in touch through out the process to keep you posted on the progress of each stage.
5. Final Balance
The payment for final balance is required before shipping (if applicable) and prior or during the pick-up of the final piece.
Important information to keep in mind when starting a custom order: 
- ring size
- stone type
- metal type
- thickness of the band
- budget
All pricing is in Canadian dollars.
We don't accept returns or exchanges on any custom or special orders.
We offer first time complimentary ring sizing within the first 6 months of purchase. If multiple adjustments are needed within that period due to weather change, body changes or damage from wear and tear, charges will apply.