How it works
1. Get In Touch
Please email us at firstname.lastname@example.org to inquire about creating a piece or to get a quote. We will get back to you within 48 hours.
2. Complimentary Consultation
If you are local we invite you to schedule a meeting with Yuliya at her Toronto studio to discuss details in person and go over some crucial information before the quote is given.
If you are not able to physically meet, a phone call can be scheduled. Or we are happy to work via email.
A lot of the time we will provide a quick sketch to make sure everyone is on the same page. To proceed with final renderings and/or stone sourcing, we require a minimum of non-refundable $200 deposit. Once the desired stones were selected another payment for full cost of the stones is required. If the design is very clear and you are customizing your piece based on the existing inventory, we'll require 50% deposit based on the final price in order to proceed.
A lot of Yuliya's pieces are one of a kind and each one is hand carved or fabricated (sometimes both) to fit the curves of unique stones and specifications of the design. After the wax models are carved they are cast in metal, cleaned, set and finalized.
We will be in touch through out the process to keep you posted on the progress of each stage.
5. Final Balance
The payment for final balance is required before shipping (if applicable) and prior or during the pick-up of the final piece.
Some important information to keep in mind when starting a custom order:
ring size, thickness of the band, stone type, metal type, length of the chain for the necklace, budget.
Visit Custom Order Agreement to understand the terms of the custom process.