Terms Of Service

By ordering any of our products you agree to be bound to these policies. Yuliya Chorna Jewellery reserves the right to amend any information without prior notice. 

WARRANTY & INSURANCE

We stand by our products and want to make sure each customer has the best possible experience. Yuliya Chorna Jewellery warrants all products against manufacturing defects within first 6 months of purchase. 

We will replace any melee (2mm and smaller) stones within the first 6 months of purchase. If there is damage to the piece (missing prongs, out of shape band etc. due to accident or poor care) we will replace stones and repair your piece at your cost. We can size rings one time free of charge within the first 6 months of purchase. Any further sizing will be at client's cost. Customer will be responsible for shipping costs to and from our Toronto studio. We offer pick-ups for all local clients.

We don't warrant loss, theft, daily wear and tear of pieces and possible chipping of stones. Get your jewellery serviced every 8-12 months to make sure your settings are secure. Centre stones are not under warranty. We recommend that you insure your precious pieces with your home insurance or a third party company.

We provide appraisals with all custom made pieces over $2000 CAD and our ready made one-of-a-kind pieces over $4000 CAD. If you need to get your Yuliya Chorna Jewellery piece appraised we can provide that service for an additional $100 CAD. Note that if you are international you will have to get the piece appraised in your province/state to be able to insure it. We encourage you to insure your engagement ring with a third party or private insurance company.

RING SIZING

We encourage all clients to get sized by a professional jeweller before purchasing rings online and to specify their correct size during the order. Please choose the correct size from the drop down menu in the product listing or email us info@yuliychornajewellery.com with desired size.

If you are not sure about the correct size we offer easy to use at home Ring Sizer which our clients find very helpful. Or you can email us at info@yuliyachornajewellery.com and we'll help you make the right decision before placing your order.

We offer one time complimentary ring sizing to fit a ring to you prior to shipping or within the first 6 months from purchase. Clients are responsible for shipping item/s back to our studio.

Additional fees will apply to any adjustments after 6 months from the time of purchase or multiple adjustments within the same period of time.

INTERNATIONAL CLIENTS

We offer one time complimentary ring sizing to fit a ring to you prior to shipping or within the first 6 months from purchase. Clients are responsible for shipping item/s back to our studio.

You may choose to use your local jewelry store for sizing for convenience. Note that we can not be responsible for any damages that may occur during sizing outside our studio. 

PAYMENT PLANS

If you are interested in reserving a Ready-To-Ship piece we offer a maximum of 2 months payment plan for Ready To Ship items over $2000 CAD. Some conditions apply. Email us at info@yuliyachornajewellery.com to inquire. 

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SHIPPING

SERVICES

PRODUCT CARE