- Making Online Purchase
To make an online purchase click "Add to Cart" button on the item's page and follow the check out instructions.
Don't forget to choose your ring size and/or metal type from choices provided. If you have any specific instructions for us you can write them down in the Message box during check out. Ring sizing takes up to 7 days. When your piece is ready to be shipped we will be in touch with tracking number.
We can not be responsible for any unforeseen delays, longer shipping times during holiday season or customs hold ups. We do not have any control over customs or duties in your country and all additional charges are customer's responsibility.
All of our prices are set in Canadian dollars. You can change to your currency in the top right corner of the website. We charge Ontario HST tax on all orders made in Ontario and corresponding tax % based on your province within Canada. There is no tax charge on orders outside Canada.
We also accept payments via E-Transfer, PayPal & Square. Email us so we can prepare your invoice.
Because each piece is handmade from scratch, items may be slightly different from one another. If you are not happy with your online purchase, please email us immediately so we can assess the reasons.
- Custom Orders
Email us at email@example.com about your custom piece requirements. We work with clients one on one at our Toronto studio if you are local, or via email and phone if you are not able to meet at our studio. You can schedule your preliminary consultation in the Appointments section of the website and choose an option suitable to your needs. We work closely with each client every step of the way, from sketches to production and final polish of the piece.
We don't accept returns or exchanges on any custom or special orders.
We offer first time complimentary sizing within the first 6 months of purchase.
For any more information on custom process visit our Custom Jewellery page.
- Jewellery Care
For information on how to care for your YCJ pieces visit Jewellery Care.