Each ordered piece of jewellery comes in one of our beautiful branded jewellery boxes. All items for the order are safely packed in a recyclable mailer box or bio degradable bubble mailer.
You will receive tracking number as soon as your order is in the hands of the courier. Use it to follow along as your pieces make their way to you.
Shipping within Canadian is complimentary except Ring Sizer ($5). Orders ship with Canada Post Express for orders under $1500 CAD. Shipping comes with tracking (no signature at delivery at this time). Please account for that when putting in your mailing address. All items over $1500 CAD will be shipped with FedEx Priority with tracking, insurance and signature on delivery.
* Note: our broker through FedEx does not ship to PO boxes. If you are shipping to a PO box we will use Canada Post Express regardless of the value of your purchase.*
All International orders are shipped via DHL Express or FedEx Priority with delivery ranging between 3-14 days depending on your location. Comes with tracking and insurance. All customs and duty fees are customer's responsibility.
Please note that delivery may take longer during high seasons like major holidays and long weekends and we can not be responsible for any unforeseen delays. If ordering on Thursday or Friday before long weekends expect your orders to not go out till next Tuesday.
If you don't see your shipping zone or country at check out please contact us at firstname.lastname@example.org to get a quote.