If you purchased one of our rings and it doesn’t fit quite right, we offer one complimentary re-sizing within the first 3 months of purchase or prior to shipping. All other sizings will incur a small fee. 

We recommend you get sized professionally with us or at your local jeweller a few times. Our hands fluctuate depending on the weather, time of day or body changes so it's important to establish the happy medium. You can order our at home Ring Sizer to help you get the correct size before re-sizing.

Availability for heirloom re-works is limited. Depending on the scope of the project, we will access each inquiry and will let you know what is possible at the time. We DO NOT buy clients gems or jewellery.

Custom projects typically take between 6-12 weeks depending on the design, complexity and stone requests. Read more about our Custom Process.

Yes! We offer inside ring & other jewellery engraving. 

For any other information email us at hello@yuliyachornajewellery.com

Creating pieces that are comfortable and durable is what we strive for. You have invested in one of our handmade pieces and now get to enjoy it daily. We are sharing a few simple but effective ways to keep your treasures in their best shape.

For detailed tips, read our Jewelry Care Guide.

We do not offer returns, exchanges or store credit on all Sale items, International orders, Custom made items, Build Your Own rings, Made To Order items, sized and/or adjusted items, items damaged by customer post purchase or due to unforeseen allergic reactions.

We offer a 10 day exchange or store credit policy for all Ready To Ship items ordered within Canada (sale items not included), minus return shipping. If for some reason the items you received are not what you expected we will accept a return for exchange or store credit within 10 days of receiving the item(s) if unworn. This only applies to original Ready To Ship pieces (item has not been sized or adjusted to you in any way) shipped within Canada.

For more information visit Policies.

Yuliya Chorna Jewellery warrants all products against manufacturing defects within the first 6 months of purchase. We will replace any melee (2mm and smaller) stones within the first 6 months of purchase. If there is visible damage to the piece (missing prongs, out of shape band etc. due to accident or poor care) we will replace stones and repair the piece at client’s cost. We offer one complimentary re-sizing within the first 3 months of purchase or prior to shipping. All other sizings will incur a small fee. Customer will be responsible for shipping costs to and from our Toronto studio. We offer pick-ups for all local clients. Centre stones are not under warranty. We don't warrant loss, theft, daily wear and tear of pieces and possible chipping of stones. We highly recommend that you insure your precious pieces with a third party insurance company or your home insurance.

For more information visit Warranty.

All Ready To Ship pieces ship within 1-2 business days after the order is placed. Ring sizing takes up to 7 days before shipping.

Canadian orders ship with CanadaPost Express or FedEx Priority and take between 2-4 business days depending on the value fo your order and your location. 

International orders ship with DHL Express Worldwide or FedEx Priority and take between 2-14 days depending on your location (only 2-4 business days to USA). Note that we can't control any delays at the boarders. All international duties and taxes are client's responsibly. 

We recommend delivering your precious jewellery to a place that you know it can arrive at safely.

For more information visit Shipping.