Jewellery Cleaning Kit

For information on how to properly care for your piece, read our Jewellery Care Guide.

All Ready To Ship pieces ship within 1-2 business days after the order is placed. Ring sizing takes up to 7 days before shipping.

Canadian orders ship with CanadaPost Express or FedEx Priority and take between 2-4 business days depending on the value fo your order and your location. 

International orders ship with DHL Express Worldwide or FedEx Priority and take between 2-14 days depending on your location (only 2-4 business days to USA). Note that we can't control any delays at the boarders. All international duties and taxes are client's responsibly. 

We recommend delivering your precious jewellery to a place that you know it can arrive at safely. 

For more information visit Shipping.

We do not offer returns, exchanges or store credit on all Sale items, International orders, Custom made items, Build Your Own rings, Made To Order items, sized and/or adjusted items, items damaged by customer post purchase or due to unforeseen allergic reactions.

We offer a 10 day exchange or store credit policy for all Ready To Ship items ordered within Canada (sale items not included), minus return shipping. If for some reason the items you received are not what you expected we will accept a return for exchange or store credit within 10 days of receiving the item(s) if unworn. This only applies to original Ready To Ship pieces (item has not been sized or adjusted to you in any way) shipped within Canada.

For more information visit Policies.